Fintecture - Platform unavailable – Incident details

All systems operational

Platform unavailable

Resolved
Major outage
Started over 1 year agoLasted 20 minutes

Affected

API

Major outage from 8:28 AM to 8:48 AM

Acquiring

Major outage from 8:28 AM to 8:48 AM

Connect

Major outage from 8:28 AM to 8:48 AM

Console

Major outage from 8:28 AM to 8:48 AM

Updates
  • Resolved
    UTC
    Resolved

    Between 10:28 and 10:48 (Paris time), our platform was unavailable: API requests, payment pages and the Console could not be used. The cause was identified and corrected, and all services were restored. We have since strengthened our infrastructure to prevent this from happening again.

  • Investigating
    UTC
    Investigating

    Our platform is currently unavailable. We are investigating.