Fintecture - Some incoming transfers received with additional delay – Incident details

All systems operational

Some incoming transfers received with additional delay

Resolved
Partial outage
Started about 1 month agoLasted 30 hours 55 minutes

Affected

Acquiring

Partial outage from 12:06 AM to 7:01 AM

Updates
  • Resolved
    UTC
    Resolved

    From 13 September 02:06 to 14 September 09:01 (Paris time), one of our partner banks delayed the delivery of some incoming transfers to the dedicated accounts used by part of our merchants. These transfers were received with additional delay. Our systems were not affected, and the situation returned to normal once the partner bank resolved the issue.

  • Investigating
    UTC
    Investigating

    Due to an issue at one of our partner banks, some incoming transfers to dedicated accounts are delayed. We are following up with the partner bank.